I want to buy a license, but I'm not sure which edition is best for me?
In case of development for Android-based mobile devices, the proper edition is
"WinGDB for Mobile Systems Development".
Otherwise, please check which target type you use while debugging. You can find it in WinGDB properties
dialog in section General, parameter "Target type".
If you use following target types (GDB is Linux-based application which runs on remote system):
- Linux native application (SSH connection)
- Linux indirect debugging (SSH + remote target)
then you need "WinGDB for Remote Linux Development".
If you use following target types (GDB is Windows-based application and runs on local system):
- Windows native application (MinGW/Cygwin)
- Embedded device (OCD)
- Embedded Linux system (gdbserver)
then you need "WinGDB for Embedded Systems Development".
If you use target types from more than one group, then you need "WinGDB Enterprise".
I want to upgrade a license to newer version, but I'm not sure which one is proper for me?
Please check what is your kind of license (you can find it in About dialog), and which 2.x edition is
interesting for you. Below there are all possible scenarios of upgrade.
I have 1.x for Remote Linux Debugging and would like to upgrade to:
- 2.x for Remote Linux Development please choose 1.x -> 2.x Upgrade
- 2.x Enterprise please choose 1.x Single Debugger -> 2.x Enterprise Upgrade
I have
1.x for Windows and would like to upgrade to:
- 2.x for Embedded Systems Development please choose 1.x -> 2.x Upgrade
- 2.x Enterprise please choose 1.x Single Debugger -> 2.x Enterprise Upgrade
I have
1.x Duo Pack and would like to upgrade to:
- 2.x Enterprise please choose 1.x -> 2.x Upgrade
I have
2.x for Remote Linux Development and would like to upgrade to:
- 2.x Enterprise please choose 2.x Upgrade to Enterprise Edition
I have
2.x for Embedded Systems Development and would like to upgrade to:
- 2.x Enterprise please choose 2.x Upgrade to Enterprise Edition
I have
2.x for Mobile Systems Development and would like to upgrade to:
- 2.x Enterprise please choose 2.x Upgrade to Enterprise Edition
What licensing options does WinGDB offer?
Currently we offer only node-locked licenses. That means a single license for WinGDB
is tied to a single computer.
Another software licensing option is the so-called floating license (network based).
It involves installation of special server software on some computer in customer's
network. The server controls the number of simulteaneously active copies. Usually
the price of such license is much bigger than the node-locked variant. We do not
provide this option at the moment, as we want to keep the price low.
What are possible forms of the payment?
We sell WinGDB through two US-based resellers,
BMT Micro, Inc.
and
FastSpring.
They complement fairly each other in terms of available payment methods.
Also they are continously expanding their capabilities. Please review available
methods on respective order pages and choose the one which suits you the best.
How to place a purchase order?
Purchase orders are typically used by corporations. If you're an individual person,
some other form probably would be more convenient for you. A purchase order is completed
in the following steps:
-
Please choose edition (or upgrade) you want on the Purchase page, and select the FastSpring
reseller.
-
On the Order page, select "Purchase order" payment option. You will be asked for
a PO number which should be the number that your company uses to track these orders,
it will appear later on the invoice. Also please enter your contact information and
quantity of ordered licenses.
-
After completing the order, you will be informed that the order is waiting for approval.
Please allow one business day for that.
-
When the order gets approved, you will receive further instructions and a link to the invoice.
-
FastSpring accepts several payment options for purchase orders (credit card, money order or check).
Please choose one which suits you the best.
-
After the payment is received by the reseller, the license keys will be sent to you via e-mail.
Please note it is the reseller physically sending them. Also it might take few days for the payment
to be delivered, depending on chosen payment method.
-
At any moment you can contact us at license_support@wingdb.com and we will
provide an information on the order status.
What about multiple licenses?
You can order multiple licenses at once. You will receive as many license keys as the
number of licenses you ordered. Each key must be registered to bind it to particular
computer. You can choose one of two ways to do that:
-
Manually distribute the keys among persons using these computers, one key per user.
Then, each user will select the "Register" option from the WinGDB menu and enter
the single key. WinGDB will generate a mail that should be sent to license_request@wingdb.com.
Appropriate license file will be sent back within 48 hours (typically several minutes).
-
Provide the whole list of keys to each user. The "Register" option accepts
multiple keys at once. The first free key will be assigned to particular computer
during the registration.
I've bought a license. How to register the product?
You can read more about product registration
here.
I've bought a license, but during registration I received a message saying that
"The following license numbers are valid, but not suitable for requested edition.".
That means the key is for different edition that you have currently installed.
Edition is being chosen during installation (for WinGDB 2.x or newer) or
in the Registration Dialog (for WinGDB 1.x). Possible solutions:
- Reinstall WinGDB and choose an edition which matches the key.
- Use a different key, suitable for installed edition.
- Use an upgrade key (enter both the base and the upgrade key in the dialog).
You can read more about product registration
here.
I sent registration information but did not receive a response.
Registration mails are processed by an automated service operating 24/7 under
license_request@wingdb.com mail address. Sometimes technical problems may
appear, for example:
- E-mail is not a robust service. Sometimes it gets delivered with delay or goes missing.
- Message could be blocked by some antispam software.
- Network outages.
- Some mail clients (notably webmail, like Horde, etc.) might alter messages
accidentally corrupting them, or use atypical MIME headers causing the server to fail.
This is extremely rare, but still possible.
In case you do not receive any response in 24 hours, please do the following:
- Make sure that you're checking the same mail account as you sent the registration
info from.
- Check your spam folders.
- Resend the information once. If you used a webmail client before, you might try
traditional mail client this time if possible.
- If still no success within 1 hour, write immediately
to support@wingdb.com
(which is human-served). Please do not repeat sending
the request to the automated service without contacting the support,
as chances are that you will only trigger same behaviour repeatedly
(still getting no response).
I am software reseller, do you offer discounts for resellers?
Yes, we offer a special program of discounts for resellers. If you want to be our reseller please contact us
at
wingdb@wingdb.com.